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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dane Simonich

Dane Simonich

July 27, 2024

2  out of  5
rating by Dane Simonich
"Was treated with very little respect when calling to change vehicles on policy and ask about rate increases. Very disappointed after being loyal customer here for over 10 years. I will start shopping around for diffrent insurance agent after this occurance."
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Carol Beaudry

September 27, 2023

5  out of  5
rating by Carol Beaudry
"Gteat"
We responded:
"Thank you Carol! "
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Ethan Peterson

September 15, 2023

5  out of  5
rating by Ethan Peterson
"Frankie was a huge help for me and did everything I needed help with quickly!"
We responded:
"Thank you, Ethan, for leaving a positive review! I appreciate your positive feedback about Frankie. We are here if you need anything."
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Amberjoy Safreed

September 11, 2023

5  out of  5
rating by Amberjoy Safreed
"We love Faith Bolen State Farm! They are really a great insurance company. When I struggled with road side assistance they reimbursed me for a tow."
We responded:
"Hi, AmberJoy! Thank you for your positive review! We look forward to continuing to serve you and your beautiful family! Be Blessed!"
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Michael Derwin

September 9, 2023

5  out of  5
rating by Michael Derwin
"Greatly appreciated customer service. The staff at this agency is nothing but pure awesomeness! Been with state farm since 2000 and Bolen agency since 2017. Wouldn't think of going anywhere else!!"
We responded:
"Awww, thank you Michael for the sweet words and review! We think you are awesome too! Take care!!"
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eric kashdan

September 8, 2023

5  out of  5
rating by eric kashdan
"Great company. Everyone goes out of there way to help. I've been with them for a couple of years and have never had a complaint."
We responded:
"Thank you Eric for taking time to share a review! We love doing business with people like you! Keep smiling!"
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Michelle Morrow

March 27, 2023

5  out of  5
rating by Michelle Morrow
"Always friendly"
We responded:
"Thank you Michelle! I appreciate your kind words!"
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Rex Beach

June 12, 2022

5  out of  5
rating by Rex Beach
"Fast and friendly service."
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Deborah Hancock

March 13, 2021

5  out of  5
rating by Deborah Hancock
"A nice, friendly insurance office with staff that sells you what you want for less."
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MiMi Pledgure

December 30, 2020

5  out of  5
rating by MiMi Pledgure
"The Personal Attention To Detail"
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Robert Murry

December 12, 2019

5  out of  5
rating by Robert Murry
"Personal touch !! Like speaking with a friend of the family!!"
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Lauren Frey

September 30, 2019

5  out of  5
rating by Lauren Frey
"I recently worked with Denise on refinancing my auto loan and couldn't be happier! Helpful and kind staff are always ready to answer questions and save you money. Would highly recommend."
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Kim Hoerger

August 16, 2019

5  out of  5
rating by Kim Hoerger
"We have been with this office a very long time and I can't praise them enough for their excellent customer service!! They are very prompt at returning calls and handling whatever the question or issue might be. I highly recommend them. State Farm has been a good insurance company overall to be with as well."
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Lori Authement

July 3, 2019

5  out of  5
rating by Lori Authement
"I've been with State Farm for almost 20 years. Faith and her member helpers are so pleasant, the facility is inviting. The staff are so wonderful and pleasing to work with."
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Melinda Robinson

June 9, 2019

5  out of  5
rating by Melinda Robinson
"Love this agency ! The staff here are awesome. Always answer all of my questions and get me what documents I have needed in a timely fashion. I have multi car auto and renters insurance with them and the rates are low. Highly recommend."
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Carlisle Carter

June 2, 2019

5  out of  5
rating by Carlisle Carter
"Faith is awesome. Will definitely find you the coverage for your needs."
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Mac D.

April 16, 2019

5  out of  5
rating by Mac D.
"Great people"
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Mary C

April 3, 2019

5  out of  5
rating by Mary C
"Awesome staff, I'm always welcomed with smiling faces, and they have a nice area for kids to relax and play, while the staff takes care of any insurance needs. Would recommend!"
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Dawn Marie

February 26, 2019

5  out of  5
rating by Dawn Marie
"Always as helpful as possible and honest. Greatly appreciated!"
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Shelby Metz

February 11, 2019

5  out of  5
rating by Shelby Metz
"excellent customer service and friendly staff!"
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Kelley P

October 15, 2018

1  out of  5
rating by Kelley P
"Nothing but crooks at statefarm!! Steer clear of this ins agency!! They rack up prices without notice! They will drop you for one claim or one accident!! When you never had an issue ever!!! All they care about is money if you need help with accident or claim forget it they will drop you!! Worst place ever!!!! Horrible ownership horrible management! Faith does not care! They double bill also! They have no idea what they are doing!!"
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Jordan Smith

January 16, 2017

5  out of  5
rating by Jordan Smith
"Faith always does well to greet and accommodate her clients with a positive attitude and knowledge from years of experience. The staff are friendly and take care of anything that needs to be done - whether it be a new client or a life long client, they're attended to all the same."
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Ron Dodd

June 15, 2016

5  out of  5
rating by Ron Dodd
"Great staff always have time to answer any questions. Polite and friendly"
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Jill Wincek

August 26, 2015

1  out of  5
rating by Jill Wincek
"I was lied to about my driving record.Got my driving record from Lexis Nexis, Canton Police Department, and DMV showed nothing of why I was told I could not have policy with Statefarm. Thanks for nothing."
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Elli Cutie

April 23, 2015

5  out of  5
rating by Elli Cutie
"This is the best agency I have dealt with! Everyone in the office is super friendly! They go out of their way to accommodate me and are always available to answer a question! When we had our house fire, they made everything so easy! Highly recommend Faith and her staff!!"