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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T J McCarthy

March 26, 2026

5  out of  5
rating by T J McCarthy
"A new customer, but the entire office has been extremely courteous and supportive in addressing my inquiries."
We responded:
"Thank you for your feedback! We're glad to hear you found our auto and renters insurance options to be reasonably priced. Our team is committed to providing affordable insurance solutions with reliable coverage and exceptional service. Whether it’s vehicle protection or renters insurance for your home, we’re here to help make it easy and cost-effective. We appreciate you choosing us!"
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mike 2002

March 4, 2026

5  out of  5
rating by mike 2002
"I talked to faith today about getting a life insurance policy and she was the most help i could have asked for, she is very detailed in her explanations of the different 3 and helped me understand it a lot better. I would recommend her to everybody."
We responded:
"Thank you Mike for our conversation today and for taking the time to give us a google review! I’m so glad you found our conversation helpful about life insurance. Way to get protection in place for your loved one! I appreciate your business! Take care! "
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Bill Waltz

March 2, 2026

2  out of  5
rating by Bill Waltz
"Twice I got totally unnecessary cancellation letters... When was after only a couple days late payment and another one was even before my payment was due..."
We responded:
"Hi Bill. I apologize that you have had this experience. I will reach out soon to give an understanding of what the timeline is of billing documents. I appreciate your business. Take care. "
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Vic Podis

February 26, 2026

5  out of  5
rating by Vic Podis
"State Farm is great to work with, and the staff at Faith Bolen's office are particularly helpful."
We responded:
"Thank you so much for sharing your feedback! I appreciate your trust in us and your business throughout the years! "
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M. March

February 25, 2026

5  out of  5
rating by M. March
"I have several policies and moved all of the to Faith Bolen’s group several years ago, and I have been very happy ever since I made that move. More businesses need to operate like this one! They are very thorough very caring and just very good people! I love doing business with them! 👍🏻👍🏻"
We responded:
"Dear Michael, thank you so much for your trust in us and your support thru out the years! Thank you for taking the time to recognize us! We will do our best to keep your support! We appreciate you! "
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Carol Ann Heather

February 25, 2026

5  out of  5
rating by Carol Ann Heather
"Faith Bolen State Farm is the best! I called today and spoke with Alycia about my mom’s renter’s insurance needs and her vehicle since she is in rehab and it was handled so fast and efficient and saved her money in the process!!! Highly recommend them and I have a favorite there also!! Reach out for all your insurance needs!!! They’ll handle everything you need and treat you like family too!!!"
We responded:
"Thank you so much for taking time to give us a 5 star review Carol Ann! I’m sorry to hear that your mom is in rehab. I hope she gets better and gets home soon. It’s so important to have renters insurance that is owned by you vs the apartment complex to protect your interest more comprehensively. Thanks again!! Take care of yourself!"
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Christina Henning

February 12, 2026

5  out of  5
rating by Christina Henning
"During a recent insurance review where Pam helped me obtain lower rate life insurance, she recommended that I check in with Faith for lower rate retirement accounts. I did, and I couldn't be happier. Thank you to the entire Faith Bolen Team-you have provided peace of mind while simultaneously saving me some money. Again Thank you"
We responded:
"Thank you Christina for your kind words and your 5 star review! We love customers like you! We love helping you plan for the future and protect your family! We appreciate your trust in us! "
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Mo Dud

February 11, 2026

5  out of  5
rating by Mo Dud
"Faith Bolen and her team is the greatest!!! They are standing and caring!! The pricing is wonderful and not overprice!!"
We responded:
"Thank you so much for your kind words! I appreciate your business throughout the years. We will continue to do our best to serve your insurance needs! Take care. "
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Matt Miraglia

February 9, 2026

5  out of  5
rating by Matt Miraglia
"Excellent service & Staff! Would recommend them to anyone in the canton area"
We responded:
"Thank you Matt for your kind feedback! We appreciate you and all you do for the community!! "
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Melinda Black

December 22, 2025

5  out of  5
rating by Melinda Black
"State Farm, my insurance agent Faith Bolen and her fantastic team. I have received top of line, state of the art level of kindness, knowledge, and compassion that any 1 person can ask for. I recommend this agent and her fantastic team to anyone who wants participation in your life turns. This agent is Faith Bolen and her team that shows up when it matters. I give thanks to what I see. Thanks for achieving all my expectations. As to providing time and delivering knowledge that makes me safe."
We responded:
"Thank you Melinda for your kind and sweet review! We will continue to do our best to support you in any way we can. I appreciate your business and support. Be blessed and take care!!"
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Joseph G

December 6, 2025

5  out of  5
rating by Joseph G
"I am writing here to express the professionalism and experience that Faith and her team showed when we had a claim. They thoughtfully guided us through the process of getting everything done in a efficient manner. We are so fortunate to have Faith and crew in our corner. Thanks to you all."
We responded:
"Thank you so much Joe and Sherri for your words of encouragement! We are glad we are able to be here for you both! We will continue to do our best for you! "
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Anita Baker

December 4, 2025

5  out of  5
rating by Anita Baker
"Faith, Alycia, Pam.....the whole crew are absolutely fabulous. Prompt, caring and so professional. Best insurance company I have ever worked with."
We responded:
"Thank you so much Anita for taking the time to share the love!! Your kindness is greatly appreciated! We appreciate the highest compliment and kind words! We appreciate your business! Take care and be blessed! "
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Dennis

November 22, 2025

5  out of  5
rating by Dennis
"Fantastic crew!!! One time I didn’t have socks and Alycia gave me her socks."
We responded:
"Yes Alycia likes to go the extra mile!! You are hilarious Dennis! Thank you for the laughter and your business! "
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Hailey Mills

November 18, 2025

5  out of  5
rating by Hailey Mills
"They are the best in the business! Professional, compassionate, and goes above and beyond for their customers. I HIGHLY recommend Faith Bolen State Farm for all of your insurance needs."
We responded:
"Thank you Hailey for your kind words of encouragement! Your words mean so much to us! Thank you for your business thru the years! Take care and be blessed in all you do! "
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Michael Beaver

November 6, 2025

5  out of  5
rating by Michael Beaver
"Great people, excellent service!"
We responded:
"Thank you so much Mike for taking the time to give us a 5 star review! I appreciate your business! Keep taking good care of yourself and laughing! "
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Enos Priester

September 3, 2025

5  out of  5
rating by Enos Priester
"I would like to take time out to thank FAITH (Statefarm) for going the extra,extra,extra mile to help me with a (old)claim that I thought was closed,not only did she dig deep to my claim she got it approved. So I would like to thank her for her hard work and going the extra mile for me.I recommend her angency to any/everyone. THANK YOU FAITH AND STAY BLESSED"
We responded:
"Thank you for your kind words! We’re thrilled Faith could go the extra mile to help get your claim approved. Your recommendation means so much, and we truly appreciate your trust in our agency. We’ll be sure to pass along your blessings to Faith!"
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Kurt Halter

September 3, 2025

5  out of  5
rating by Kurt Halter
"Faith is amazing. I was in a car accident in which my car was in the process of being totaled out. Trying to figure out what the next steps were was becoming very frustrating. Faith contacted me for a routine check in to see how things were going and to explain some policy changes. I explained what was going on and explained that I was have some issues trying to navigate the whole process. She told me she would make a few phones calls and check in with me later that day. Not only did she make a few phone calls and got the everything moving quicker. She has been checking in with me every step of the way since. She has gone out of her way to listen to my concerns when it didnt seem like anybody heard what I was saying. And she did everything she could to make the experience easier and smoother. I can't thank her enough. I feel alot better knowing that she is in my corner. Definitely the person you want to have on your side when you need help."
We responded:
"Thank you for sharing your experience! We’re so glad Faith could be there for you every step of the way and make a frustrating situation easier to navigate. Your kind words about her dedication and support mean a lot, and we truly appreciate your trust in our team."
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Jeff

April 2, 2025

5  out of  5
rating by Jeff
"Faith and her team are always friendly and eager to help. Im glad I chose to bring my needs to Faith and her team. Highly recommend 5star customer service."
We responded:
"Hello Jeff, thank you so much for your wonderful review! We're delighted to hear that Faith and her team have provided you with friendly and eager assistance. Your recommendation and recognition of our 5-star customer service mean a lot to us. We're glad you chose us to meet your needs and look forward to continuing to serve you! "
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Steve Cafaro

March 18, 2025

5  out of  5
rating by Steve Cafaro
"State Farm has always been great to deal with and we appreciate everything they do for us. They are very efficient and easy to work with."
We responded:
"Hi Steve, thank you for taking the time to share your experience with our office. Your support is truly appreciated!"
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Dane Simonich

July 27, 2024

2  out of  5
rating by Dane Simonich
"Was treated with very little respect when calling to change vehicles on policy and ask about rate increases. Very disappointed after being loyal customer here for over 10 years. I will start shopping around for diffrent insurance agent after this occurance."
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Carol Beaudry

September 27, 2023

5  out of  5
rating by Carol Beaudry
"Gteat"
We responded:
"Thank you Carol! "
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Ethan Peterson

September 15, 2023

5  out of  5
rating by Ethan Peterson
"Frankie was a huge help for me and did everything I needed help with quickly!"
We responded:
"Thank you, Ethan, for leaving a positive review! I appreciate your positive feedback about Frankie. We are here if you need anything."
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Amberjoy Safreed

September 11, 2023

5  out of  5
rating by Amberjoy Safreed
"We love Faith Bolen State Farm! They are really a great insurance company. When I struggled with road side assistance they reimbursed me for a tow."
We responded:
"Hi, AmberJoy! Thank you for your positive review! We look forward to continuing to serve you and your beautiful family! Be Blessed!"
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Michael Derwin

September 9, 2023

5  out of  5
rating by Michael Derwin
"Greatly appreciated customer service. The staff at this agency is nothing but pure awesomeness! Been with state farm since 2000 and Bolen agency since 2017. Wouldn't think of going anywhere else!!"
We responded:
"Awww, thank you Michael for the sweet words and review! We think you are awesome too! Take care!!"
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eric kashdan

September 8, 2023

5  out of  5
rating by eric kashdan
"Great company. Everyone goes out of there way to help. I've been with them for a couple of years and have never had a complaint."
We responded:
"Thank you Eric for taking time to share a review! We love doing business with people like you! Keep smiling!"